The Emmerich Group, Inc.
Home  |  Contact Us  |  Private Pass Login
Ignite Your Sales & Service Culture!
    
Peak Performance  


Peak Performance
3 Reasons to be Obsessed with a Performance Breakthrough Now

This is YOUR time. Never has there been a better time to pick off your competitor’s top clients. Here's why...

Peak Performance
So Much Pain, So Little Gain
McGuire was a jerk. A self-centered, money-hungry sports agent, Jerry used people and discarded them when they no longer benefited him. He had the traditional trappings of “success”: money, power, a fast car, and a babe.
Peak Performance
Perception Is The Reality
Mickey and Minnie know more than how to spell mouse. At Disney, they understand how to manage the "Guest's" perceptions. It occurred to me as I was waiting to ride Dumbo the elephant that I was moving back and forth a great deal, but not really going anywhere. What was most amazing was that I did not care that much, because I was constantly moving and making progress.
Peak Performance
Misunderstood Clients Leave Their Financial Advisors Behind
Investment Executive’s research shows that 6 percent of clients felt their financial advisors fell short of expectations, and only 59 percent of clients felt their advisors met expectations. A miniscule 35 percent felt their advisors exceeded expectations.
Peak Performance
It’s A Wired, Tired World
What’s the No. 1 factor that contributes to employee productivity? The department’s management style. Consider these two very different managers:
<< prev page    next page >>

Latest Headlines
CEO Interviews
Interview with JJ Blake
Interview with Patti Steele
Interview with Archie McDonnell, Jr.
Change
The Dirty Story Behind "Too Big to Fail"
Winning the Game of Life
Sales Cultures That Rock
Customer Service
Taking Customer Service to the Next Level
Recovering from the Inevitable “Oops!”
Phone Boo-boos that Deserve the Firing Squad
Employee Motivation
5 Biggest Myths that Could Hold You Back from Seizing Today's Opportunities
Vision It Possible
The Soul of Business
Extraordinary Banker™
Extraordinary Banker™—Spring 2010
Extraordinary Banker™—Winter 2010
Extraordinary Banker™—Fall 2009
Leadership
Since When is Denial a Strategy?
Who Motivates the Motivator?
We've Got To Stop Meeting Like This
Peak Performance
3 Reasons to be Obsessed with a Performance Breakthrough Now
So Much Pain, So Little Gain
Perception Is The Reality
Sales Marketing
Need More High Quality Loans? 5 Easy Steps
Why Almost Every Bank is Dead Wrong in Their Sales Process
Whips and Chains Don’t Work Like They Used To
Training Secrets
Training -- More of a Bottom-Line Issue Than You Think
Stories... Excuses
Secrets to Great Training Impact: What Every Manager Needs to Know