Make More Profitable Decisions in Less Time

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I believe good business is just a series of good choices strategically and effectively implemented.

In this episode, I’ll show you how to help your executive team make better decisions faster.

If you’re frustrated because when someone comes to you with a recommendation it is half-baked, and the person with the idea has essentially “delegated up” the work to get better information so a solid decision can be made, you may be doing some backflips after the next few minutes—they will give you back a good chunk of your life.

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Communication Strategies for a More Effective Team

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I believe that being a great executive requires us to each grow as individuals.

In this session, I’m going to share with you how to get your executives to grow in how they communicate with each other.

If you feel like your executives get along well but they don’t always go into the eye of the needle to address tough subjects as effectively as you’d like, you’ll love learning that there is more they can do.

If you think your executive team has a tremendous amount of growth potential as individuals to bring their A game to get more results,

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Test Your Executive Team to See Where They Come Up Short

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I believe that you can’t coach height—that there are certain things that don’t change much.

In this session, I’ll show you how you can dramatically improve the results driven by your executive team and its effectiveness.

If you seem to be coaching the same people on the same things to no avail—the proverbial, “every day at the landscaping firm, the green side goes up and the brown side goes down”—and you’re wondering why you’re not seeing changes in behavior, you’re going to enjoy this, because I’ll show how to stop the chaos of no-impact coaching.

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The Power of Extreme Accountability

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I believe that most people have at least a little bit of fear that they won’t be successful.

In this episode, I’m going to show you a powerful way to get your executives to understand that they own all the results for the entire organization—not just their silos—and what to do with that knowledge.

If you feel like you’re still the one who is “nagging” your team to hit deadlines and outcomes, and that others are happy to make you the “bad cop,” you’re going to love this episode. I’m going to show you how your team is going to hold themselves accountable while you get to be the good cop—which is the job you should have.

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Does Your Executive Hiring Process Need Work?

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I believe the culture of your organization is your golden egg.

In this episode, I’m going to share with you how to protect your bank from the carnage that often results from bringing in executives who don’t get your culture.

If you feel like your executive team is ready to run a bank twice its current size and the next-in-line are also ready to do the same, don’t go anywhere, because I have a few nuggets for you to make your situation even better.

On the other hand, you might be looking around the table at your executive team meetings and seeing a lot of gray hair,

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The Three Most Regularly Violated Marketing Principles that Cost Banks Millions

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I believe there are many ways to do anything—but there’s only one best way.

In this episode, I’ll show you how banks utterly destroy their potential by violating little-known and often-broken marketing principles.

If you’re thinking, “I don’t even know any marketing principles to violate—I leave that to other people”—you need this episode, because you must understand that ultimately you are responsible for the profit of the bank. And so, even if you don’t have the title, you need to know what not to do that wastes your shareholders’ dollars.

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Get More Accounts From Top 100 Customers in Three Simple Steps

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I believe accountable people make the world go ‘round.

In this session, I’ll show you how to get everyone in your bank thinking about how to bring in the next best customers at premium pricing—in other words, getting everybody thinking like a marketer.

If you have the traditional marketing department where they do “their thing” and nobody quite understands the why or the how except those in the department, that’s very typical. You’re going to love knowing that you can expand that department so that everyone in the bank says they are a marketer.

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Targeting Your Top 100 Customers – and Closing Deals

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I believe there are many ways to do anything—but there’s only one best way.

In this episode, I’ll show you how banks utterly destroy their potential by violating little-known and often-broken marketing principles.

If you’re thinking, “I don’t even know any marketing principles to violate—I leave that to other people”—you need this episode, because you must understand that ultimately you are responsible for the profit of the bank. And so, even if you don’t have the title, you need to know what not to do that wastes your shareholders’ dollars.

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The Curse of “Good” Customer Service

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I believe people love to have positive attention lavished on them.

In this episode, I’m going to show you how to take your already really good customer experience over the moon.

If you’re frustrated by a lack of consistently over-the-top customer service, most of your encounters are fairly good but not all of them, and you’re not hearing “wows” pouring in daily, you’re going to love discovering how that can all transform quickly and sustainably.

If you are thrilled by your service culture already, you’ll love this episode because we’ll explore the next level—there’s always a next level,

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Boost Your Marketing ROI by 5x to 20x

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I believe that people want to work with people who “get them” and are all about their success.

In this series, I’m going to show you how you can transform the ROI from your marketing dollars so that every dollar you put in gives you far more than 5 to 20 back to your bottom line.

If you feel like your marketing department is already targeting the very best low-risk, high-profit prospects—and getting them—you’ll love this series, because I’ll show you how to speed that up.

However, your marketing people may be fabulous but still doing the things they learned in marketing school.

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